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What happens if I miss a class?

PureGym operates with a “three strikes” non-attendance rule, whereby three no-shows within a 28 day rolling period will result in an 8 day booking ban. Any future classes you have booked will also be cancelled. You must cancel your class at least 4 hours before it starts or this will be recorded as a no show.

If you need to cancel a class, you can do so in seconds via the Member's Area of our site or on our free App. Simply select 'cancel' on your booked class.