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Freezing or Ending

How do I cancel my Direct Debit monthly membership?

We’ve made it super simple. All you have to do is cancel your Direct Debit with your bank at least four working days before your next payment.

Do you have a fixed-term membership? Click here to find out how you can cancel.

Did you know you can Freeze your membership? If you're going away or won't be able to use your membership for a certain period of time, you can freeze your membership temporarily to avoid paying the full membership fee or joining fee if you decide to rejoin. Members on direct debit monthly memberships can freeze up to 3 months at just £5.99 a month and members on Extra membership can freeze for free. Find out more about freezing your membership here.


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