Managing Your Membership
From PINs to payments, make managing your membership easy
We're here to help make managing your membership easy. Find answers to common questions relating to payments, PINs and membership changes here.
- Can I manage my membership on-line?
- Can I freeze my membership?
- Is there a PureGym app?
- How does my Extra "Bring a Friend" membership work?
- I can't remember my PIN number.
- Can I refer a friend?
- Can I let other people use my PIN?
- Will you put up the price of my membership?
- I'd like to change my home gym?
- How can I upgrade and downgrade my membership?
- Can I change my direct debit date?
- When does the first month's payment come out of my bank?
- Can I change my bank details?
- What do I do if one of my payments fails?
- What Bolt-Ons can I add to my membership?