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Managing Your Membership

From PINs to payments, make managing your membership easy

Is there a PureGym app?

Yes there is. You can download our free iPhone and Android app on the Apple and Google Play Store.

Having trouble installing the app?

The app is supported on IOS version 9 and above and on Android 4.1 and above.

We only support Android phones & tablets and iPhones & iPads. We do constantly review new platforms but at this we do not currently support Blackberry devices, Windows phone, Apple watch or Android watches.

If you’re using an operating system which is below the above, or one of the devices listed you will not be able to download the app at this current time.

Still having issues? Please email [email protected].

Solutions to issues with the app once downloaded

If you log in and out, this will clear the data and hopefully fix any issues you are having.

You must have the latest version installed, it may be that you need to uninstall and reinstall the app.

Still having issues? Please email [email protected].

Got some feedback for us?

If you want to give us some feedback on the app, you can use the feedback tile within it.

If your feedback is requiring a response, please email [email protected].

You can also rate the app on the app store.