{"id":396172,"date":"2026-05-28T07:46:17","date_gmt":"2026-05-28T11:46:17","guid":{"rendered":"https:\/\/www.puregym.com\/us?page_id=396172"},"modified":"2026-06-01T06:33:29","modified_gmt":"2026-06-01T10:33:29","slug":"how-do-i-contact-member-services","status":"publish","type":"page","link":"https:\/\/www.puregym.com\/us\/faqs\/how-do-i-contact-member-services","title":{"rendered":"How do I contact Member Services?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 class=\"ArticleElements_text_V7sRQ text-lg font-normal ArticleElements_articleParagraph_YSAH0 sm-margin-v-0\"><span class=\"\">How do I contact Member Services?<\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]You can control some of your membership online but we&#8217;re here to help if you need us!<\/p>\n<p>On the <a href=\"https:\/\/puregym-us.exerp.site\/login\">Members&#8217; Area<\/a> on our website or on the <a href=\"https:\/\/www.puregym.com\/us\/puregym-us-app\">free PureGym app<\/a>, you can update your personal and billing details, pay past dues, and <a href=\"https:\/\/www.puregym.com\/us\/faqs#\/articles\/cancel----5ae62040-5fb5-4c93-9767-b45d72b6e5b1\">cancel<\/a>.<\/p>\n<p>If you&#8217;d like assistance, our Member Services team are here to help. You can contact us by email using <a class=\" ArticleElements_hyperlink_tpO6M\" href=\"mailto:us.member.services@puregym.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-testid=\"external-text-link\">us.member.services@puregym.com<\/a> and on <a href=\"https:\/\/www.messenger.com\/login.php?next=https%3A%2F%2Fwww.messenger.com%2Ft%2F101115194762559%2F%3Fmessaging_source%3Dsource%253Apages%253Amessage_shortlink%26source_id%3D1441792%26recurring_notification%3D0\" target=\"_blank\" rel=\"noopener\">Facebook<\/a> and <a href=\"https:\/\/www.instagram.com\/puregymus\/?hl=en\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>.<\/p>\n<p>Find more information regarding PureGym in our <a href=\"https:\/\/www.puregym.com\/us\/faqs\">FAQs<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] How do I contact Member Services? [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]You can control some of your membership online but we&#8217;re here to help if you need us! On the Members&#8217; Area on our website or on the free PureGym app, you can update your personal and billing details, pay past dues, and cancel. If [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":196811,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-396172","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/pages\/396172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/comments?post=396172"}],"version-history":[{"count":5,"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/pages\/396172\/revisions"}],"predecessor-version":[{"id":396226,"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/pages\/396172\/revisions\/396226"}],"up":[{"embeddable":true,"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/pages\/196811"}],"wp:attachment":[{"href":"https:\/\/www.puregym.com\/us\/wp-json\/wp\/v2\/media?parent=396172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}