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Freezing or Ending

How do I cancel my fixed term membership?

You won't pay while your gym is closed.

In line with the new national lockdown, all gyms are temporarily closed. 

You will not be charged for the closure period, your membership will be extended and there is nothing for you to do. 


Get in touch with our Member Services team at [email protected] and let them know you’d like to cancel. If you’re cancelling within 14 days, the full pro-rata amount will be refunded. After 14 days we’ll refund 50% of the pro-rata amount.