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MEMBERSHIP TERMS & CONDITIONS

DIRECT DEBIT MEMBERSHIP TERMS & CONDITIONS


PRINCIPAL TERMS

  1. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.
  2. In some locations you can choose to delay the start date of your membership by up to 3 months. If you want to bring this date forward please contact us on 03444 770 005 or at [email protected] and we will be more than happy to discuss your options. Please do note, however, that the terms in the Money Back Guarantee section of these terms may then apply in that situation.
  3. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us.
  4. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  5. You cannot transfer this agreement to anyone else.
  6. All terms apply to British Military Fitness joint memberships - only available on certain sites.

FEES AND CHARGES

  1. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 days from your membership application date. These fees are not refundable under any circumstances with the exception of the Money Back Guarantee detailed below. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to a gym induction session, bookable online.
  2. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade.
  3. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. Each payment made is not refundable under any circumstances.
  4. If any Direct Debit is returned unpaid or any cheque is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £20. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due.
  5. You agree to advise us immediately of any change to the Members Details provided.
  6. A £5.99 monthly charge is applied if you freeze your membership. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert back to your monthly rate. Freeze only applies to monthly memberships.

PRICES

  1. From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice then the price of your membership will be increased in accordance with our notice.

TERMINATION

  1. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 3 to 4 working days for the bank to action this. Please call Member Services for options available to you or for any further information.
  2. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate. If you have purchased a Fixed Term or Student membership you will be entitled to 50% of the pro-rotated amount minus the joining fee as refund for any unused membership.

MONEY BACK GUARANTEE

  1. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used. As an example of how this works, if your membership fee is £15 per month and you cancel your membership after 10 days of it commencing (having asked us to start it immediately) we shall refund you £10, keeping £5, which represents the membership you had used up to the point of cancellation.

 

PIN ABUSE POLICY

  1. Your PIN number can only be used by you: Your PIN number is issued solely for your use, as your membership is personal to you and only covers your use of a gym. You are responsible for keeping your PIN number secure and confidential at all times.
  2. Use of PIN numbers is monitored: In the interests of the safety and security of all our members, use of PIN numbers is monitored and individuals using PIN numbers may be asked to provide proof of identification.
  3. What we will do if we think your PIN number has been misused: Should we believe that your PIN number has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. If we do so we will: (a) inform you, via email, that we believe your PIN number has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below.
  4. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply an additional charge to your membership fees (and increase your direct debit payment(s) accordingly) equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given.
  5. Your responsibility for another’s conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number to another individual or individuals, in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct.

DAILY MEMBERSHIP TERMS & CONDITIONS
PRINCIPAL TERMS

  1. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
  2. Your membership will be activated on the date you specified.
  3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  4. You cannot transfer this daily membership to anyone else nor transfer to another date.

FEES AND CHARGES

  1. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. If you cancel during this period you will receive a full refund. After this period the daily membership fee is not refundable.

GENERAL TERMS & CONDITIONS


MISCELLANEOUS TERMS

  1. Members must be 16 or older. 
  2. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change.
  3. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
  4. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
  5. There may be occasions where we have to close all, or part of, the gym of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances.
  6. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
  7. We will not be liable or responsible for outstanding monies paid to a Personal Trainer. Personal Training is arranged directly with the PT and not with Pure Gym Limited.
  8. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.
  9. This agreement is governed by English Law.
  10. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules.
  11. Extra and Off-peak memberships are not available at LAX gyms (London Wall and London South Kensington).
  12. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well being or physical condition. Further, that you will advise us immediately should your circumstances change.


INFORMATION ABOUT US

  1. We are a company registered in England and Wales. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. Our registered VAT number is 165 8808 68.
  2. If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning our customer service team at 0344 477 0005 or by e-mailing Us at [email protected]
  3. If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at [email protected] We will confirm receipt of this by contacting you by email.


YOUR PERSONAL INFORMATION

  1. We will use the personal information you provide to us to:
  2. (a) provide your membership services;
    (b) process your membership payment; and
    (c) inform you about relevant products or services from PureGym, or carefully selected third parties.  You may stop receiving these at any time by contacting us.
  3. We will not give your personal data to any third party and you will only receive communications directly from PureGym.


PROMOTION TERMS

  1. PureGym Ltd reserves the right to end any promotion without warning at any time.
  2. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. PureGym have 45 days to issue any prize
  3. All Gym challenges are subject to fair play which is managed in club. Any recorded reps or times must be verified and signed off by a PureGym team member.
  4. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit.
  5. Zero Joining Fee offers exclude pre-opening offer gyms.  

 

FREE DAY PASSES

  1. Day passes are subject to a fair use policy. 1 pass per person, multiple passes may be cancelled without warning.
  2. Free passes have no resale value, and cannot be exchanged for cash or any other product or service.
  3. Passes must be used on consecutive days
  4. Free passes should be booked to start before the advertised expiry date any passes set for redemption after this date may be cancelled without warning.
  5. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
  6. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  7. You cannot transfer this daily membership to anyone else nor transfer to another date.
  8. Free passes are available at all open gyms. New opening gyms are excluded.

 

STUDENT MEMBERSHIP (VIA UNiDAYS)

  1. Discount is available to verified UNiDAYS members only and is non-transferable. All student memberships are subject to PureGym’s membership rules and terms and conditions. Available at open clubs only and exclusions may apply. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. PureGym reserve the right to terminate this discount without notice.

    Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase.

    Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period. Discount to fixed term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership.

  

 

LEAVE US A REVIEW COMPETITION

  1. Winners will be contacted via email
  2. Free 1 month membership can be claimed towards your current gym membership.
  3. After the free month of membership member will automatically revert back to their normal monthly rate.
  4. No cash equivalent is available.
  5. Winner must already be an existing PureGym member.
  6. Excludes LAX and new-opening gyms.
  7. Excludes fixed term memberships.
  8. Only 6 winners nationwide will be picked

 

WIN AN IPAD NEWSLETTER COMPETITION

The winner will be chosen at random from the recipients of the august newsletter. This prize will be redeemed with vouchers that are of the equivalent value of an Apple Ipad 32GB, rrp £339. No immediate purchase necessary.

 

YANGA: SPORTS WATER TRIAL

  • Yanga sports water is only available at the following gyms
    • Banbury
    • Manchester Spinningfields
    • Liverpool Central
    • Southampton Bitterne
    • London Aldgate
    • London Hammersmith
  • Only the first four servings are free
  • All servings are 500ml
  • Members must bring their own bottle or purchase a bottle
  • After the four free servings members must purchase the bolt on which costs £4 per month

 

SOCIAL COMPETITION TERMS

#ImPureGymMotivated Social Competition

  1. Content must not include any nudity or profanity.
  2. Content must be deemed suitable by PureGym.
  3. Entries are limited to one per person per month – additional photo entries will not count as additional entries and will be limited at 5 per person per month.
  4. Winners will be announced through PureGym social channels and contacted directly.
  5. Free 1 month membership can be claimed towards your current gym membership.
  6. After the free month of membership member will automatically revert back to their normal monthly rate.
  7. No cash equivalent is available.
  8. Winner must already be an existing PureGym member.
  9. Excludes LAX and new-opening gyms.
  10. Excludes fixed term memberships.

#pg5for5workouts photo submissions

  1. Content must not include any nudity or profanity.
  2. Content must be deemed suitable by PureGym

#PGPintSizePals Social Competition

  1. Content must not include any nudity or profanity.
  2. Content must be deemed suitable by PureGym.
  3. Entrants must post a photo of the PureGym beermats with a face and the hashtag #PGPintSizePals included in the post on Facebook, Instagram or Twitter.
  4. Additional photo entries will not count as additional entries.
  5. Winner will be announced through PureGym social channels and contacted directly.
  6. Two x free 1 year memberships can be claimed at any PureGym.
  7. Competition ends 31st October 2017 12:00AM. 
  8. After the free year of membership member will automatically revert back to their normal monthly rate.
  9. No cash equivalent is available.

Updated:13/10/17