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Managing Your Membership

From PINs to payments, make managing your membership easy

Can I freeze my membership?

Yes, you can freeze your  membership for up to 3 months for just £5.99 a month.  This will ensure you will keep your current price and you can continue your membership at any point.  You can freeze and unfreeze your membership by logging in to the members areas using your email address and PIN number.

When you unfreeze your membership, your first monthly payment may be slightly more or less than usual due to the system calculating a pro-rata amount for the days your membership was frozen.

Remember ... your payments will continue after your freeze period.

If you have an Extra membership, you can freeze your membership for no additional cost for up to 3 months.

We do not offer the freeze option on fixed term and paid in full memberships.

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