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Managing Your Membership

From PINs to payments, make managing your membership easy

Can I freeze my membership?

Yes, for up to 3 months from £5.99 to £20.00 a month depending on the club and your membership. You can freeze and unfreeze your membership by logging in to the members areas using your email address and PIN number or by calling Member Services on 0344 477 0005.

Open 7 days a week - 8am - 10pm

When you unfreeze your membership, your first monthly payment may be slightly more or less than usual due to the system calculating a pro-rata amount for the days your membership was frozen.

We do not offer the freeze option on fixed term and paid in full memberships.

Not found what you're looking for?

Call 03444 770 005