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The reopening of your gym

Freezing and cancelling

  • You won't pay while your gym is closed.

    In line with the new national lockdown, all gyms are temporarily closed. 

    All payments will be frozen so you will not be charged during this closure - we will take care of everything so there is nothing you need to do.

     

    We’ve made it really easy to freeze, please follow these steps;

    1. Log into Member’s Area

    2. Select ‘profile’ tab

    3. Scroll down to ‘FREEZE YOUR MEMBERSHIP’ and select

    4. Follow the instructions to freeze

  • You won't pay while your gym is closed.

    In line with the new national lockdown, all gyms are temporarily closed. 

    All payments will be frozen so you will not be charged during this closure - we will take care of everything so there is nothing you need to do.

     

    If you want to take a break from the gym you can freeze your membership for 1 month for free. We’ve made it really easy to freeze, just log in to your Member’s Area here.  Select the ‘profile’ tab and scroll down to the ‘FREEZE YOUR MEMBERSHIP’ section.

    If you do still wish to go ahead and cancel, you can do so online through your Member’s Area. To cancel, please follow these steps;

    1. Log into Member’s Area
    2. Select ‘profile’ tab
    3. Scroll down to ‘CANCEL YOUR MEMBERSHIP’ and select
    4. Follow the instructions to cancel