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Other useful info

Can I speak with someone in Member Services?

Of course. Our preferred method of contact would be via Facebook Messenger, Twitter DM or email, [email protected].

If you need to speak to someone, you can call us on 0344 477 0005. We are open between 8am and 8pm.

Over the festive period, Member Services will be open as follows;

  • 8am - 4pm - Monday 24th December 
  • Closed - Tuesday 25th December
  • Closed - Wednesday 26th December
  • 8am - 8pm - Thursday 27th December                                         
  • 8am - 8pm - Friday 28th December 
  • 10am – 4pm - Saturday 29th December
  • 10am – 4pm - Sunday 30th December  
  • 8am - 4pm - Monday 31st December 
  • Closed - Tuesday 1st January 
  • Normal hours resume (8am - 8pm) - Wednesday 2nd January