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WE'RE GETTING READY TO WELCOME YOU BACK

We've redefined our cleaning and safety standards and will be ready to reopen as soon as we are allowed to do so. At the moment we do not have a date from the government on when we will reopen our gyms in England, Scotland and Wales.

However our gyms in Northern Ireland will be reopening on 10th July.

We will contact all members once we have a date to reopen each gym. 

WATCH OUR REOPENING VIDEO

EVERYTHING YOU NEED TO KNOW ABOUT REOPENING OUR GYMS

Here we answer some common reopening questions from our members, including membership and gym queries. We have also worked with Dr David Lawrence, a highly experienced physician who brings a breadth of knowledge to health and medical issues, to answer some of the safety questions you might have.

Find out more

A cleaner and safer place for you to train

Your safety, and that of our staff and self-employed PTs, is a top priority. In line with government guidance, we have trialed a number of measures and are making a number of changes to ensure that PureGym is a safe place for you to workout.

We have also formed an advisory panel including Dr. David Lawrence and Professor Greg Whyte OBE to provide expert advice on the measures we are taking.

TrainSafe is our comprehensive approach to making PureGym a safe place to workout. When you come back you'll notice your gym will look a little different, but you'll still get everything you need for a great workout.

We'll provide full details before we reopen, but here are some of the changes you can expect:

KEEPING A SAFE DISTANCE

We’ve created the space you need to work out while keeping a safe distance. The gym has also been rearranged and clearly marked out for you to use safely, so it is easy for everyone to follow. We'll also control the numbers in the gym at any given time so it never gets too busy.  

EXTENSIVE AND FREQUENT CLEANING

Our gyms will be deep cleaned every night with high-grade anti-viral disinfectant. The team will also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.

SELF-CLEANING STATIONS

 We've installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible.

HAND SANITISING STATIONS

You'll find more hand sanitising stations around the gym so it's easy to regularly clean your hands during your visit. We ask that you also sanitise your hands before entering the gym to keep yourself and others safe. 

CONTACTLESS ENTRY 

Contactless entry with our new app or keyfobs can soon make your visit safer and easier - QR scanners are being installed in all of our gyms. Our app can also help you to plan your visit by checking the number of people in the gym to avoid busy times and queues.

STAFF TRAINING AND EXPERTISE 

All staff will be fully trained on our new cleaning and safety measures to ensure these are delivered to the highest standard. You'll also get the same warm welcome that you've come to expect at PureGym. 

Download our reopening protocols for full details:

Download reopening protocols

 

 

QUESTIONS ABOUT YOUR MEMBERSHIP

  • We do not yet have a date from the Government for when we can open our gyms in England, Scotland and Wales.

    You can read our statement on the Government's decision not to reopen gyms on 4th July here.

    However our Northern Ireland gyms will be reopening on 10th July, based on the update on 25th June by the NI Executive which allows gyms to reopen from 10th July in Northern Ireland.

    We will be ready to start reopening our gyms once the Government confirm a date and we will notify all members directly on the date for their gyms.

    When the gym is open, you can also check the 'find a gym' section on our website where it will let you know whether or not a specific gym is open.

  • We have temporarily restricted the hours of gym opening to ensure that we keep staff and members safe. This means that we can also increase the level of cleaning and can run a full deep clean while the gym is shut. When your gym is open, just check the app or website for opening details.

  • Yes. We will limit the number of people in the gym at the same time, so members can keep a safe distance from each other. Each gym is different and limits may change as we make any changes. You can check the app to see the maximum capacity of your gym and how many people are currently there. It's best to plan your visit at a quieter time to avoid having to queue.

  • Booking slots will only be required if your gym has especially busy periods. Otherwise, you will be able to visit whenever you'd like. Although it is unlikely that your gym will require this, you will be able to book via the app, or Member's Area and we will let you know in advance.

  • We ask that members stay a maximum of 1 hour in order to keep the number of members in the gym at any time low. Visit lengths will be monitored if the gym is busy and if you are staying for longer you may receive a text to remind you of the length of your stay.

  • We've improved safety and hygiene for getting into the gym. All gyms will have new QR code scanning via the app. You will be able to purchase a contactless key fob and all PIN pads now have hand sanitising gel next to them.

  • We expect queues to be very unlikely but have put safety measures in place if you do need to wait a little before getting in. You can reduce the chance of queuing by planning your visit at a quieter time, by checking the app which will show you when the club will be busy and also how many people are in the gym at that time.

  • Yes, you can use the changing rooms. We are restricting the number of members in the changing rooms at the same time and have also taken a number of lockers out of use, and restricted use of sinks and hairdryers. We encourage people to change before and after the gym where possible, to avoid using the changing facilities.

  • Yes, but we have made some changes to keep members safe. We have reduced the spaces and limited the timetable to classes that help members keep a safe distance from others. While we are getting our gyms back to normal, classes will be on a first come first serve basis rather than booking. You will still see the timetable on your gym page on the app/website when your gym is open.

  • Your payment was frozen when we closed and will remain frozen until your gym re-opens. Any credit that you were due from the closure period will be taken from your next payment. We will be in touch a number of days before your gym opens with all the details about your direct debit payments.

  • All memberships will remain frozen until your gym re-opens and we will be touch with full details before then. If you're not ready to come back when your gym is open, you will have the opportunity to extend your frozen period.

  • There is no need for you to cancel your membership as we automatically stopped your payments when we closed. When your gym is back open, we will credit your first payment by any outstanding amount from your current monthly subscription.

    Rather than cancel, you will be able to Freeze your payments before the gym reopens, although this is not ready just yet – we will be in touch before the gym reopens.  If you still wish to cancel your Direct Debit membership, all you have to do is cancel your Direct Debit with your bank at least four working days before your next payment. However, please bear in mind you may be charged a joining fee if you want to re-join the gym.

    For any member on a fixed term membership, we will extend the length of your membership by the amount we are closed.

  • Yes, Personal Trainers will be able to provide safe, socially distanced training for their clients once the gyms reopen.

  • Yes, the great content on the app will be free for all members and non-members.

  • Yes, we will put a number of measures in place to support members that are in a vulnerable group. Full details will be available when your gym re-opens.

 

 

Safety in the gym: Your questions answered

We have worked with Dr David Lawrence, a highly experienced physician who has over 35 years NHS service and brings a breadth of knowledge to health and medical issues and the challenges of delivering health care across the spectrum in the 21st century.

Dr David has been advising us on the development of safer standards within PureGym and here he answers some of the questions you may have. 

  • All PureGyms will be deep cleaned overnight and regularly through the day, using high-grade disinfectants that will kill the virus.

    It is impossible to keep any environment 100% clean, as evidenced even in hospital operating theatres. However, it is possible to make environments ‘safe’ by undertaking the appropriate cleaning and disinfecting measures. COVID-19 is easy to kill with most readily available domestic cleaning agents and with thorough hand washing with soap for 20 seconds or more. Coupled with safe distancing and avoidance of touching the face, together with other building environment measures, including good ventilation, a safe environment can be established and maintained.

  • Being physically fit is highly protective against a range of illnesses. It also boosts the immune system. COVID-19 particularly affects those with underlying health conditions, diabetes etc. and those overweight. Given that the virus is now considered to be ‘endemic’ within the community, it is more important than ever to maintain one’s fitness.

  • No, COVID-19 is not transmitted through sweat.

    Don't forget, wiping sweat from your face could lead to the virus being passed from your hands to your face. So it is very important to regularly use hand sanitisers (60% alcohol +) and avoid touching your face as much as possible.

    PureGym has added more hand sanitising stations in every gym so you can easily access these throughout your gym visit.

  • No, there is the same chance of getting COVID-19 in all areas indoors, the key is keeping social distancing in place, follow cleanliness guidelines and aerosolisation guidelines.

    Risk is essentially divided between ‘outdoor spaces’ and the building environment, or ‘indoor spaces’. R rate (the rate the infection is spread by one person) is much higher indoors, including within households, shops, and high-occupancy workplaces. Gyms fall into this category, especially due to the increased individual activity of the occupants, but this can be mitigated through the special measures being deployed and people following the guidelines put in place.

    PureGym has introduced new cleaning and social distancing measures in all PureGyms to ensure that members can work out safely.

  • COVID-19 survives in droplets or possibly aerosols (very fine particles) and can be transmitted person to person via close contact.
    At 2 metres distancing the majority of droplets fall to the ground and thus risk is greatly reduced.

    Good ventilation can reduce this risk through dispersion and provision of HEPA (high-efficiency particulate air filters) and fresh air systems (or simply leaving windows open) can aid dispersion2. 

    PureGym has high-grade air-conditioning systems including bringing fresh air from outside, which will significantly improve ventilation3.

    References

    2019 Novel Coronavirus (COVID-19) Pandemic: Built Environment Considerations To Reduce Transmission  Dietz L., Horve P.F. , et al mSystems (volume 5 issue 2 ) 4/7/2020  DOI: 10.1128/mSystems.00245-20 PMID: 32265315                                                       
    Source: https://www.ncbi.nlm.nih.gov/...  EISSN: 2379-5077

    2 Heater cooler units in hospitals, used in heart surgery for example, are known to harbour infective agents and can be a source of contamination by generating aerosols. (Infections Associated with Heater Cooler Units Used in Cardiopulmonary Bypass and ECMO  Information for healthcare providers in the UK  Version 2

    A resource produced by Public Health England and partners)

    3 A single air change is estimated to remove 63% of airborne contaminants, after 5 air changes less than 1% of airborne contamination is thought to remain.

  • A mask protects people from droplet spread from an infected person to another person. It does not protect the wearer and safe distancing is probably of greater importance.
    This is because the majority of droplets emitted will fall to the ground within 2 metres. Masks will also compromise physical exertion and this has to be taken into consideration when training.

    At PureGym you are not required to wear a mask, for this reason, however, you can do so if you would feel more comfortable.

  • No. Gloves should be reserved for those undertaking certain tasks and are worn in hospital environments, those caring for the sick, by cleaning staff etc. Gloves can harbour a high viral load and contaminate surfaces. The individual may also transfer from glove to face in a higher dose and not touching the face and washing hands thoroughly is far more important.

  • Clothes are considered to be a low-risk source of infection from COVID-19 and washing at 60c + kills the virus. However, they can become contaminated so should be handled with care and as always wash hands thoroughly after touching. Do not hand wash clothes. Changing clothes immediately after reaching home is strongly advised.

  • First of all, stay home if you have any concerns whatsoever that you may have contracted, or been in touch with anyone infected with COVID-19.

    When in the gym, following the simple guidelines: keep your distance, wash your hands, and clean down kit before and after use with the new self-cleaning stations provided. Also, try not to talk directly to people face to face, rather to one side of each other. Shouting propels droplets further. If coughing or sneezing, do so into the inside of your elbow to catch droplets.

  • Yes. In addition to extensive and frequent cleaning by PureGym teams, we've installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. You can find out more about how to clean free weights and how to clean cardio equipment on our blog.

  • There is no evidence that COVID-19 can be spread to humans through the use of showers, pools, hot tubs, or spas. It is, therefore, safe to shower but distancing is once again paramount as toweling down, etc., can spread contaminants. Thus, the important factor is maintaining safe distancing. For the time being, we encourage members to arrive and leave in gym kit wherever possible.

"I have been really impressed by the steps that the team at PureGym have taken. They've made keeping ourselves and others safe while in the gym simple. Members can take a lot of confidence that everything has been done to keep them safe and they will still be able to get a great workout."

Professor Greg Whyte OBE

Professor Greg Whyte OBE
Sports Scientist

87% OF GYM-GOERS PLAN TO GO BACK

Research conducted by Sport England has shown that 87% of gym-goers will go back to the gym when it reopens. For more details click here 

We're really excited to welcome you back when the time is right.