Welcome to the PureGym community! We want you to get the best possible start, which is why we’ve created the Let’s Get Started programme. Here, you’ll find everything you need to get ready for your first workout, including expert advice on how to use the equipment safely and where you can find information inside the gym.
Phase 1 of our 'Let’s Get Started programme' is to help get you set up – let’s go!
By now you will have received your PIN by email. Your PIN gets you into your gym through the Access Pods / Speed Gates, logs you into your app and into your member's area on our website. Just like the bank, your PIN is unique to you, so please keep it safe.
You'll find automated Access Pods / Speed Gates in all our gyms. The simplest way to get into the gym is by using your QR code which can be found in our App, or you can enter your PIN in the keypad and press OK.
For contactless entry to the gym, download the PureGym App where you can also find our training plans, equipment guides, free workouts... and loads more! Don’t forget to switch on your push notifications to receive important updates.
Phase 2 of our Let's Get Started Programme will help you to prepare for your first time so you can enter the gym with confidence. If you're new to the gym, it can be difficult to know what to do before your first visit – but don’t worry that’s where we can help!
If you are new to the gym we recommend coming at a quieter time for your first few visits. You can see how busy your gym will be and how many people are in the gym right now by using the App with our live Gym Busyness tracker.
Working out with a friend is great way to build your confidence in the gym, and if you’re a Plus member, you can do this 4 times a month. You can set this up in your members area on the website.
It is important to feel comfortable and safe in the gym. Make sure you have your gym kit, trainers, a water bottle and a padlock for the lockers. For more info, check out our list of what to bring to the gym.
Most of our gyms are open 24/7, but they’re not always staffed. We’d encourage you to go when our gym team is on-hand, so you can ask questions and get help. If you do go out of hours, we have a remote CCTV team in place 24/7 for emergencies.
Using gym equipment for the first time can be a little scary, so knowing how to use it, who to ask for help and what workouts to do can help ease your nerves. Phase 3 will help you to plan your first few workouts and learn the kit.
Our gym team can show you how to use the equipment and make you aware of any safety features they have, like emergency cords and spotting arms. Remember, our most of our gyms are open 24/7 but they aren’t always staffed, so try to come when the gym team is on-hand if you can.
We recommend starting slow, using lighter weights and focusing on your form before gradually increasing the weight you’re lifting. Remember, you can always ask our fitness team for help, whether you need advice on your form or just want someone to spot you.
If this is your first time going to the gym, bring your phone and scan the QR codes on the equipment to watch a video that shows you how to safely use it. Remember, you can always ask a member of our fitness team for help if you’re unsure.
If you’ve never used a piece of gym kit before it can seem a little daunting. We’ve created quick and simple how-to guides to get you started on some of the most popular pieces of kit.
Building a workout doesn't have to be difficult. We've put together some of our favourite warm ups, cardio, and resistance training exercises for you to pick and choose from, so you can create a personalised workout in three simple steps.
If you’re ready for the next step, why not try a personalised workout plan? Built around your goals, experience and confidence level, you’ll get tailored advice over 8 weeks to help you achieve your objectives. Plus, there are helpful videos every step of the way and it’s all free on the PureGym App!